Internal Reference Number: FOI_6731
Date Request Received: 09/08/2022 00:00:00
Date Request Replied To: 31/08/2022 00:00:00
This response was sent via: By Email
Request Summary: Hospital-initiated cancellation of appointments
Request Category: Private Individuals
| Question Number 1: How many hospital-initiated outpatient appointment cancellations (Hospital-initiated cancellations is defined as an appointment cancelled by the hospital rather than a patient.) - were there in a) 2018, b) 2019, c) 2020, d) 2021 e) the year to August 8, 2022? | |
| Answer To Question 1: Please see the Excel spreadsheet attached which contains our response to all parts of the FOI. Please note, any results that are <= 5 are concealed in order to protect patient confidentiality and in line with Information Governance procedures. To accompany this answer to question 1 please also see the documents listed below:  FOI_6731 - Hospital-Initiated Outpatient Cancellations v2 FOR ISSUE.xlsx | |
| Question Number 2: How many outpatient appointments faced hospital-initiated cancellations in 2018 of a) three or more times, b) five or more times c) ten or more times. I'd like this information to not be limited to repeat cancellations occurring within the same year. For example, if an appointment was cancelled in November 2019, December 2019 and January 2020, this should appear in the stats for 2020 as an appointment cancelled three or more times. | |
| Answer To Question 2: Please see attached spreadsheet | |
| Question Number 3: How many outpatient appointments faced hospital-initiated cancellations in 2019 of a) three or more times, b) five or more times c) ten or more times. I'd like this information to not be limited to repeat cancellations occurring within the same year. For example, if an appointment was cancelled in November 2019, December 2019 and January 2020, this should appear in the stats for 2020 as an appointment cancelled three or more times. | |
| Answer To Question 3: Please see attached spreadsheet | |
| Question Number 4: How many outpatient appointments faced hospital-initiated cancellations in 2020 of a) three or more times, b) five or more times c) ten or more times. I'd like this information to not be limited to repeat cancellations occurring within the same year. For example, if an appointment was cancelled in November 2019, December 2019 and January 2020, this should appear in the stats for 2020 as an appointment cancelled three or more times. | |
| Answer To Question 4: Please see attached spreadsheet | |
| Question Number 5: How many outpatient appointments faced hospital-initiated cancellations in 2021 of a) three or more times, b) five or more times c) ten or more times. I'd like this information to not be limited to repeat cancellations occurring within the same year. For example, if an appointment was cancelled in November 2019, December 2019 and January 2020, this should appear in the stats for 2020 as an appointment cancelled three or more times. | |
| Answer To Question 5: Please see attached spreadsheet | |
| Question Number 6: How many outpatient appointments faced hospital-initiated cancellations in the year to August 8, 2022? a) three or more times, b) five or more times c) ten or more times. I'd like this information to not be limited to repeat cancellations occurring within the same year. For example, if an appointment was cancelled in November 2019, December 2019 and January 2020, this should appear in the stats for 2020 as an appointment cancelled three or more times. | |
| Answer To Question 6: Please see attached spreadsheet | |
| Question Number 7: What is the most an appointment has faced hospital-initiated cancellations in the years a) 2018, b) 2019, c) 2020, d) 2021 e) the year to August 8, 2022? Please identify the department which cancelled the appointment.* - I'd like this information to not be limited to repeat cancellations occurring within the same year. For example, if an appointment was cancelled in November 2019, December 2019 and January 2020, this should appear in the stats for 2020 as an appointment cancelled three or more times. | |
| Answer To Question 7: Please see attached spreadsheet | |
| Please see Attachments: | |
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