Internal Reference Number: FOI_6866
Date Request Received: 14/11/2022 00:00:00
Date Request Replied To: 28/11/2022 00:00:00
This response was sent via: By Email
Request Summary: Trust Software
Request Category: Private Individuals
Question Number 1: Which software, if any, does the Trust use to process the following information requests: a) FOI requests b) EIR requests c) DSAR requests d) Complaints e) Compliments f) The processing or management of Safeguarding cases | |
Answer To Question 1: a) FOI requests - in house built application, no cost b) Environmental Information Requests (EIR) requests - There is no software application in use c) Data Subject Access Request (DSAR) requests - in house built application, no cost d) Complaints - DATIX BUSINESS SYSTEMS LTD e) Compliments - DATIX BUSINESS SYSTEMS LTD f) The processing or management of Safeguarding cases - in house built processes, no cost | |
Question Number 2: Who provides this software? | |
Answer To Question 2: See Q1 - DATIX BUSINESS SYSTEMS LTD | |
Question Number 3: What does it cost the Trust annually? | |
Answer To Question 3: DATIX BUSINESS SYSTEMS LTD - £17, 193 EX. VAT | |
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Our staff at SA¹ú¼Ê´«Ã½ Hospital have long been well regarded for the quality of care and treatment they provide for our patients and for their innovation, commitment and professionalism. This has been recognised in a wide range of achievements and it is reflected in our award of NHS Foundation Trust status. This is afforded to hospitals that provide the highest standards of care.