SA¹ú¼Ê´«Ã½

Sunday 22 December 2024
Salisbury Foundation Trust

FOI_7905

Internal Reference Number: FOI_7905

Date Request Received: 23/04/2024 00:00:00

Date Request Replied To: 08/05/2024 00:00:00

This response was sent via: By Email

Request Summary: Information leaflets

Request Category: Private Individuals

 
Question Number 1:
Does the trust work with translation services that translate healthcare information communications, e.g. leaflets, letters, posters etc?
 
Answer To Question 1:
Yes
 
Question Number 2:
How many healthcare information leaflets/communications did the trust produce and print in FYE 2024?
 
Answer To Question 2:
Five
 
Question Number 3:
How many of these were translated in multiple languages?
 
Answer To Question 3:
Four
 
Question Number 4:
Which languages does the trust normally translate healthcare information communications into?
 
Answer To Question 4:
Polish, Romanian, Lithuanian, Catonese, Nepalis, Turkish
 
Question Number 5:
How are healthcare information communications delivered to patients that are visually impaired?
 
Answer To Question 5:
Audio transcriptions and large print can be made available on request.
 
Question Number 6:
What did the trust spend on translation services for healthcare communications in FYE 2024?
 
Answer To Question 6:
We do not have this breakdown to be able to answer.
 
Question Number 7:
What did the trust spend on printing of healthcare communications in FYE 2024?
 
Answer To Question 7:
We do not have this breakdown to be able to answer.
 
Question Number 8:
Please provide the name of the person responsible for managing the creation of healthcare information communications?
 
Answer To Question 8:
There is no one named person as healthcare information is produced by specialties within their local areas as they are the subject matter experts.
 
Question Number 9:
Does the trust offer in-hospital way-finding or signage in any language other than English?
 
Answer To Question 9:
No.
 
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Our staff at SA¹ú¼Ê´«Ã½ Hospital have long been well regarded for the quality of care and treatment they provide for our patients and for their innovation, commitment and professionalism. This has been recognised in a wide range of achievements and it is reflected in our award of NHS Foundation Trust status. This is afforded to hospitals that provide the highest standards of care.

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SA¹ú¼Ê´«Ã½, SA¹ú¼Ê´«Ã½ Hospital, Odstock Road, Salisbury, Wiltshire, SP2 8BJ
T: 01722 336262 E: sft.pals@nhs.net
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