Internal Reference Number: FOI_7905
Date Request Received: 23/04/2024 00:00:00
Date Request Replied To: 08/05/2024 00:00:00
This response was sent via: By Email
Request Summary: Information leaflets
Request Category: Private Individuals
Question Number 1: Does the trust work with translation services that translate healthcare information communications, e.g. leaflets, letters, posters etc? | |
Answer To Question 1: Yes | |
Question Number 2: How many healthcare information leaflets/communications did the trust produce and print in FYE 2024? | |
Answer To Question 2: Five | |
Question Number 3: How many of these were translated in multiple languages? | |
Answer To Question 3: Four | |
Question Number 4: Which languages does the trust normally translate healthcare information communications into? | |
Answer To Question 4: Polish, Romanian, Lithuanian, Catonese, Nepalis, Turkish | |
Question Number 5: How are healthcare information communications delivered to patients that are visually impaired? | |
Answer To Question 5: Audio transcriptions and large print can be made available on request. | |
Question Number 6: What did the trust spend on translation services for healthcare communications in FYE 2024? | |
Answer To Question 6: We do not have this breakdown to be able to answer. | |
Question Number 7: What did the trust spend on printing of healthcare communications in FYE 2024? | |
Answer To Question 7: We do not have this breakdown to be able to answer. | |
Question Number 8: Please provide the name of the person responsible for managing the creation of healthcare information communications? | |
Answer To Question 8: There is no one named person as healthcare information is produced by specialties within their local areas as they are the subject matter experts. | |
Question Number 9: Does the trust offer in-hospital way-finding or signage in any language other than English? | |
Answer To Question 9: No. | |
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Our staff at SA¹ú¼Ê´«Ã½ Hospital have long been well regarded for the quality of care and treatment they provide for our patients and for their innovation, commitment and professionalism. This has been recognised in a wide range of achievements and it is reflected in our award of NHS Foundation Trust status. This is afforded to hospitals that provide the highest standards of care.