Internal Reference Number: FOI_7998
Date Request Received: 14/06/2024 00:00:00
Date Request Replied To: 24/06/2024 00:00:00
This response was sent via: By Email
Request Summary: Interpreters
Request Category: Media
Question Number 1: Under the Freedom of Information Act, I would like to request the following information: Please provide a breakdown of the above for the years 2020, 2021, 2022, 2023 and Jan - May 2024. 1) BSL/SSE a) How many requests have been made to the Trust for BSL/SSE to English interpreters? b) How many of these requests were confirmed/fulfilled? c) How many were fulfilled by staff and how many by agency staff? d) What were the main reasons for an interpreter being unavailable to attend any unfulfilled requests? | |
Answer To Question 1: a) No data received for 2020/21 due to covid so no bookings were made 2022 - 37 2023 - 44 2024 - 39 b) 2022 - 28 2023 - 39 2024 - 33 c) All agency staff d) Not available on time/date | |
Question Number 2: Deaf Blind a) How many requests have been made to the Trust for deaf blind interpreters? b) How many of these requests were confirmed/fulfilled? c) How many were fulfilled by staff and how many by agency staff? d) What were the main reasons for an interpreter being unavailable to attend any unfulfilled requests? | |
Answer To Question 2: The Trust does not offer a service for deaf blind patients. The Trust only uses one agency for patients in need of BSL. | |
Question Number 3: Does the Trust employ any BSL/SSE/deaf blind interpreters within the Trust, on a full time staff basis? | |
Answer To Question 3: No | |
Question Number 4: Does the Trust have a contract with a video relay service? | |
Answer To Question 4: Deaf action | |
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Our staff at SA¹ú¼Ê´«Ã½ Hospital have long been well regarded for the quality of care and treatment they provide for our patients and for their innovation, commitment and professionalism. This has been recognised in a wide range of achievements and it is reflected in our award of NHS Foundation Trust status. This is afforded to hospitals that provide the highest standards of care.