Internal Reference Number: FOI_8127
Date Request Received: 27/08/2024 00:00:00
Date Request Replied To: 09/09/2024 00:00:00
This response was sent via: By Email
Request Summary: equality rights, people with disabilities and carers
Request Category: Private Individuals
| Question Number 1: What the staff are trained to do in regards to equality rights, people with disabilities and carers.this was specific to early 2022 if there is a training manual/ protocol i would like to receive a copy please | |
| Answer To Question 1: Q1 All staff have to complete mandatory online training on Equality, Diversity and Inclusion (EDI) (refreshed every 3 years). In addition all staff can attend additional EDI workshops which includes how to support disabled staff with reasonable adjustments. All staff have access to a very active Staff Carer鈥檚 network that provide information on the support that is available to staff carers. | |
| Question Number 2: This includes the protocol/ training manual for staff to report situations, between patients and visitors. ie if there a situation that happens . are the staff required to report it and if so please provide me with a copy | |
| Answer To Question 2: The Trust have 2 main protocols for reporting incidents 鈥� 1. Where incidents relate to patient safety there is the PSIRF protocol: http://intranet/quality/patient-safety-incident-response-framework-psirf/ 2. And for all incidents, including regarding equality rights, disabilities and carers, we have our standard DATIX system: http://intranet/media/3orjqvtu/datix_how-to-report-an-incident_lfpsev2.pdf The Trust also have our patient experience team to take complaints (sft.pals@nhs.net) and staff can raise their issues with the Freedom to Speak Up Guardian if they feel their issues are not handled well. | |
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Our staff at SA国际传媒 Hospital have long been well regarded for the quality of care and treatment they provide for our patients and for their innovation, commitment and professionalism. This has been recognised in a wide range of achievements and it is reflected in our award of NHS Foundation Trust status. This is afforded to hospitals that provide the highest standards of care.
