Internal Reference Number: FOI_8246
Date Request Received: 31/10/2024 00:00:00
Date Request Replied To: 04/11/2024 00:00:00
This response was sent via: By Email
Request Summary: Robotic process automation system
Request Category: Health
| Question Number 1: Information on the usage of Robotic Automated Process (RPA) systems in the NHS follow on from FOI 8025 How many live automations do you have? | |
| Answer To Question 1: two | |
| Question Number 2: How many departments do you have live automations in? | |
| Answer To Question 2: one | |
| Question Number 3: Do you plan to expand the use of automation technologies in other areas of your organisation beyond those currently implemented? | |
| Answer To Question 3: yes | |
| Question Number 4: Do you develop automations in-house, or do you outsource development? If outsourced, which organisation do you outsource development to? | |
| Answer To Question 4: in house | |
| Question Number 5: What have been the main barriers or challenges your organisation has encountered in implementing automation initiatives? | |
| Answer To Question 5: standardisation of processes in departments, desire to identify benefits from the RPA investment time. | |
| Question Number 6: What are the primary reasons for implementing automation within your organisation? Please select from: cost reduction, improved patient care, efficiency improvement, error reduction. | |
| Answer To Question 6: cost reduction, improved patient care, efficiency improvement, error reduction | |
| Question Number 7: How many licences are under your contract? | |
| Answer To Question 7: 2 | |
| Question Number 8: What is your contract start date? | |
| Answer To Question 8: 31st March 2024 | |
| Question Number 9: What is your contract end date? | |
| Answer To Question 9: 30th March 2026 | |
| Question Number 10: Are your organisation鈥檚 RPA/IA licences contracted directly with the technology provider, or via a 3rd party intermediary? If via an intermediary, what is the name of their organisation? | |
| Answer To Question 10: directly | |
| Question Number 11: What is your current annual spend with your supplier for RPA licences? | |
| Answer To Question 11: 拢41,256 | |
| Question Number 12: What is your current annual spend with your supplier on external professional services to deliver RPA/IA? | |
| Answer To Question 12: N/A | |
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